We appreciate your custom and would like you to have the best online shopping experience. Please use the form below or email us if you have any enquiries, suggestions or any questions about our products.



All the financial transactions are securely processed by PayPal and we do not collect or keep your card details. Your address and order details are safe on our secure site. Please see our privacy policy here. 



We offer free delivery for orders £25.00 and above. You can find our delivery schedules and prices here. Overseas customers please email us for availability of our products for your country and delivery options.



If you need to return a product bought from our online shop please request an RMA number. Please refer to our returns policy here. For products bought from other retailers please contact them direct. 

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Returns Policy

Your Right to Cancel 

If you wish to cancel an order then you have 14 days in which to do so. Please contact us within this period by emailing  or by telephone - 08452-100888 and advise us that you would like to return the product. You have the right to return the product to the following address:-
Light'n'Easy Appliances UK Limited
Roe Head House
Far Common Road
West Yorkshire
WF14 0DQ
Please note: The product must be unused and in it's original packaging. We will not pay the costs of returning the item to us.

Faulty or Damaged Goods

If you would like to return a faulty or damaged product please contact our Customer Service Centre by emailing  or by telephone - 08452-100888.
All of our products carry at  a one year guarantee (two years if registered on our website) so if your product has a problem within this period please contact our Customer Service Centre.

Incorrect Goods

If you have received a product which you had not ordered, please contact our Customer Service Centre, within 7 days of receipt, by emailing  or by telephone - 08452-100888. The product must be unused and in its original packaging so that we can arrange for it to be returned.  You will not be charged for the cost of returning an incorrect item.
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